Northwest Oil Express
Oil Change Services in Traverse City, Michigan
4.8 (477)
| Category | Oil Change Services |
|---|---|
| Address | 1779 S Garfield Ave, Traverse City, MI 49686 |
| Area | Traverse City, Michigan |
| Phone | (231) 941-4335 |
| Google rating | 4.8 (477) |
Hours
| Monday | 8 amโ6 pm |
|---|---|
| Tuesday | 8 amโ6 pm |
| Wednesday | 8 amโ6 pm |
| Thursday | 8 amโ6 pm |
| Friday | 8 amโ6 pm |
| Saturday | 8 amโ4 pm |
| Sunday | Closed |
About Northwest Oil Express
Northwest Oil Express is one of the oil change services listed in Traverse City, Michigan. The business is registered at 1779 S Garfield Ave, Traverse City, MI 49686; use this page to check its hours, phone number and Google rating before you make the trip.
Auto repair in the United States is split between independent shops, dealership service departments and national chains. Independents handle most routine work (oil changes, brakes, tune-ups, check-engine diagnostics) at lower labor rates and often specialize in one make or in imports; dealers keep factory tools, software and warranty authority; chains sell speed and standard pricing on maintenance items. Most shops charge a diagnostic fee, credited toward the repair if you go ahead, and quote parts and labor separately. Certification matters: look for ASE-certified technicians and, in many states, a state repair license posted at the counter. Written estimates are required by law in most states before work begins, and you are entitled to your old parts if you ask.
Hours are published for 6 days a week. Typical hours are 8 amโ6 pm. Note that it does not open on Sunday. Hours in the United States do change around federal holidays and long weekends, so a quick call before a special trip is sensible. The listed phone number is (231) 941-4335. Many businesses also reply to text messages on the same number if it is a cell phone. Its website is northwestoilexpresstc.com, where you may find menus, price lists or booking options.
On Google it holds a rating of 4.8 out of 5 from 477 reviews, which is a strong result for an oil change service in Traverse City and suggests consistent service.
Traverse City is in Michigan, in the Midwest, where summers are warm, winters are cold and snowy, and most errands are done by car; businesses keep steady year-round hours with the usual holiday changes. US addresses list the street number and name, then the city, state abbreviation and ZIP code, and Traverse City follows the same pattern; a suite or apartment number such as Ste 200 refers to a unit inside the building. The map link on this page shows the exact spot.
Looking for alternatives? Browse all oil change services in Traverse City or explore other categories in the area from the links below. Details on this page come from public sources and may change; confirm anything important by phone before relying on it. Business owners can claim the listing to keep it up to date.
Latest Google reviews
The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.
Ben Hamilton a month ago
Ethan and Jake were the best. Iโm from Wisconsin and thought I was having oil troubles after my drive into town. I called ahead of time, and all the guys knew who I was and what the situation looked like because Ethan passed along the info. Jake checked on everything, gave me the green light, topped off a couple fluids, and didnโt charge me a cent. Iโd be coming here every time if I didnโt live 6.5 hours away.
Jill Wells 2 months ago
The excellent reviews are accurate! I just left Northwest Oil Express and I am so impressed with the service I received. Not only were the techs professional and thorough, they went out of their way to explain a possible safety/costly concern that they noticed and recommended I should have addressed soon at the shop. One of them even provided contact info for a trusted shop they recommended. I also needed a cabin filter replacement, and even though they didnโt have one for my vehicle in stock, they offered to replace it if I came back after purchasing it elsewhere. I will be back and highly recommend them!
Samantha Dubois 2 months ago
If I could give them zero stars I would!! I strongly discourage anyone from doing business here. Drive elsewhere. This was, without question, one of the worst customer service experiences I've ever had! As I was pulling forward, one employee clearly motioned for me to drive into the garage. The moment I followed his directions, another employeeโwho I believe is the owner, started yelling at me, "Don't drive in there! It's dangerous! Don't you ever do that again!" I explained that I was simply following the directions I had been given. Rather than acknowledging the obvious miscommunication between his own employees, he insisted the signal wasn't meant for me. There was no apology, no accountability, and no attempt to resolve the situation. Instead, I was yelled at again and told to โleave and never come back!!!โ Unfortunately, this wasn't an isolated issue. During my previous service, they failed to reinstall the access panel on my skid plateโa basic oversight that should never have been missed. Everyone makes mistakes, but how a business responds to those mistakes says everything. Instead of taking responsibility for their own error, they chose to berate a paying customer. The
Lee Lawrence MBA 4 months ago
Had never tried NW Oil Express before and so happy I did. Absolutely wonderful service, friendly techs, no pressure and extremely honest. Fairly priced and good quality products used. I've found my new service provider, sorry JL!
Isabella Muscott 4 months ago
They did an excellent job! I needed a new oil plug and they hopped into their car to get me one for FREE. They told me that antifreeze should last about 150,000 miles (so I think I have been pay for antifreeze flushes at other placesโฆ). They tested it for free and I am good down to -37 degrees. Great place, reasonably priced, honest, and thorough inspection!
Frequently asked questions
Where is Northwest Oil Express located?
Northwest Oil Express is at 1779 S Garfield Ave, Traverse City, MI 49686, in Traverse City, Michigan. Use the โOpen in Google Mapsโ button on this page for directions.
What kind of business is Northwest Oil Express?
Northwest Oil Express is listed as an oil change service.
What are the hours of Northwest Oil Express?
Published hours are Monday: 8 amโ6 pm; Tuesday: 8 amโ6 pm; Wednesday: 8 amโ6 pm; Thursday: 8 amโ6 pm; Friday: 8 amโ6 pm; Saturday: 8 amโ4 pm; Sunday: Closed. It is closed on Sunday. Hours can change on holidays, so call before a special trip.
Is Northwest Oil Express open on Sunday?
No, Northwest Oil Express is closed on Sunday.
What is the phone number of Northwest Oil Express?
You can call Northwest Oil Express at (231) 941-4335.
How is Northwest Oil Express rated on Google?
Northwest Oil Express has a Google rating of 4.8 out of 5 from 477 reviews.
Does Northwest Oil Express have a website?
Yes, the website of Northwest Oil Express is northwestoilexpresstc.com (linked on this page).
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